Privacy · Customer data · Da Nang
Privacy Policy
Dalatmilkshop.vn · Authorized pasteurized milk distributor
We respect your privacy when you order Dalatmilk via Zalo, phone or website — for families and B2B partners.
Effective from 1 Jan 2025 · updated when changed
Data we collect
- Contact: name, phone, delivery address, email
- Payment: bank details, tax ID (B2B)
- Order history, product preferences and service feedback
How we use data
- Order processing, delivery and VAT invoicing
- Customer care and promotions (you can opt out)
- Product and supply chain improvements
Retention
- Orders: 3 years from last transaction
- Accounting/VAT records: per Vietnamese law
- Deletion requests accepted except legally required records
Sharing
- We do not sell or rent customer data
- Shared with couriers, accounting or Dalatmilk factory only when needed
- Third parties sign confidentiality agreements
Your rights
- Access, correct or delete personal data
- Opt out of marketing anytime
- Notification of serious security incidents
Privacy FAQ
How does Dalatmilkshop protect data?
Vietnam-based servers, encryption, role-based access and regular staff security training.
Does the site use cookies?
Session cookies (language) and anonymous Google Analytics — disable in browser settings.
Privacy contact?
[email protected] or 0982 733 777 — within 24 hours.
What data is collected?
Name, phone, address, email, payment/B2B info and order history — for fulfilment only.
Is data sold to third parties?
No — only shared with couriers/accounting/factory when necessary, under confidentiality.
Can I delete my data?
Yes — request via email or Zalo; except records required by accounting law.
Privacy contact
Related policies
Note: Policy may be updated; the version on this website is the current reference.